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Terms of Business

1. Who are we?

Quick Car Finance are a motor finance broker, dedicated to helping our consumers source the best finance rate for their circumstances. Our team boasts a wealth of knowledge within the sector, with a combined experience of 15 years + within the industry! We pride ourselves on offering excellent service, making your car financing journey as quick and speedy as we can!

We want to make you aware that in order to assist you, we are authorised and regulated by the Financial Conduct Authority (‘FCA’) under firm reference number 764855. Quick Car Finance is a trading name of Automotive Online Ltd, we act as a broker, not a lender.

You can contact us on the below information –

Telephone:

01202 286500

Email:

info@quickcarfinance.com

Post:

315-317 Wallisdown Road,
Bournemouth, BH12 5BT

2. Finance Options and Credit Searches

In order to try to obtain you a finance acceptance, we will pass you details to the lenders with whom we work with. In order to ensure we treat our customers fairly, we do not send you to all of our panel, but rather send you to those who accept your current circumstance. We do need to make you aware that whilst finance cannot be guaranteed, our team will try their best to obtain you an acceptance.

Our lenders will check your information with credit reference and fraud prevention agencies to fully assess your application. The majority of our lenders complete a soft search, however, please note that if approved and in order to proceed they may complete a full search, which will show on your profile. If you do not consent to the above searches being carried out, please do not submit your application. Our team will not process any application without your explicit consent.

By passing your details to our lending panel, we may receive a commission from them for the introduction. Our team will never advise you to take a specific product, or choose a specific lender, but we will provide you with all the information you require to make an informed decision, and be on hand to answer any questions you may have.

3. Your Information

We value the fact you trust us with your data; therefore, we work extremely hard to ensure its protected. For full details on how we protect your information, why we ask for certain information and along with many other details, you can consult our privacy policy here – https://quickcarfinance.co.uk/privacy-policy

4. Complaints

We work hard to provide you with the best service we can, however we do understand that at some points you may not be happy with the service or product you have received. Our aftersales team work hard to ensure that we keep our customers happy and are on hand to assist with you with any problems you may have faced. Our full complaints procedure can be found here – https://quickcarfinance.co.uk/complaints-procedure,
however please feel free to contact us on the information listed above.